refund policy

It is part of our commitment to provide the best service to each of our clients. Due to the nature of our products, all sales are final . Except for:

  • Packaging Errors
  • Damaged Merchandise

Please notify any concerns via email within 3 days after receiving your order. We will respond to your request as soon as possible.

Galería Artesanal reserves the right to reject any credit in the inspection of returned merchandise. The buyer is responsible for the costs of sending returned merchandise and / or possible damages that it may suffer during the journey.

If you have any questions or concerns, please contact us:

Thank you for allowing us to serve you!